Privacy Policy

VIAJES ANITA DUBAI domiciled in Mexico City, being responsible for the processing of your personal data, noting as responsible for the protection of your personal data the Web Services department whom you can contact at any time via email: customerservice@travelhype.net.

This Privacy Notice is part of the following websites owned by VIAJES ANITA DUBAI.

FORM AND MEANS OF CONTACT

You can contact us, writing a document in Spanish language, addressed to the e-mail: support@viajesanitadubai.com.

 

PURPOSES OF THE PERSONAL DATA COLLECTED

Your personal data will be used for purposes of monitoring, updating, and confirmation regarding products and services contracted; for promotional purposes; to comply with obligations to our users; as well as to evaluate the quality of services, likewise your email address and telephone number will be entered into an automated file (distribution list) to provide information about our news and offers by e-mail. Information is collected from several areas of the websites owned by VIAJES ANITA DUBAI, for each of these sites, the information requested is different and is stored in separate databases.

 

PERSONAL INFORMATION COLLECTED

The personal data we collect from you, for the purposes described in this privacy notice, are collected personally when you provide them to us directly; via our Internet Portal when you enter your data or use our online services, as well as when you hire services directly through a representative and when we obtain information through other sources that are permitted by law. The personal data we collect directly when you provide it to us yourself by various means, such as when you provide it to participate in promotions, offers, or when you contract with us for any product or service.

The data we collect directly and via the Internet are the following: Name and surname, date of birth, email, gender (male or female), telephone, country, address, hotel where you are staying, number of people for whom the services are contracted and their ages. In case of contracting our services using credit and/or debit cards, the following information will be requested: Name, Last name, Address, Telephone, Gender (male or female), date of birth, and e-mail. As for financial data such as your credit card number, the expiration date of this by Articles 8 °, 10 °, and 37 ° of the Act are not considered data that require your express consent to be used.

VIAJES ANITA DUBAI will NOT request any other sensitive or particular information such as educational level, socioeconomic, marital status, family information, and others that may be considered as such.

 

You can request at any time, the cancellation of receiving promotions offers, and/or services by email to: customerservice@travelhype.net.

 

DATA TRANSFER, NATIONAL AND INTERNATIONAL

Your data are used at the time of registration, at the time of hiring a service or to purchase a product online. The personal data that you provide when contracting services and/or products through our websites, as well as if you request information about services and/or products may be shared with subsidiaries, associates, suppliers of the services and/or products contracted, or that in any way are part of the business group to which you belong, and that are necessary for the performance of the services you hire, as well as for sending promotions, offers and new products by them.

 

EXERCISE OF THE RIGHTS ARC

You have the right to access your personal data in our possession, to the details of their treatment, to rectify them in case they are inaccurate or incomplete, to cancel them when you consider that they are not necessary for any of the purposes contained in this Privacy Notice, that they are used for non-consensual purposes and finally to oppose the processing of such data for specific purposes and that you must clearly express.

The rights described above are exercised through the respective request in writing in Spanish language must be submitted free of charge, attaching your necessary data Name (s), Surname (s), a simple copy of your official identification or electronic media digitized version of the same (scan), and provide the address for notification purposes related to the case, the same request that you can send by email to: customerservice@travelhype.net.

At any time you can revoke the consent you have given us for the processing of your personal data to stop using them. Your request must indicate the full name (name or names and surname or surnames) simple copy of your official identification or, in electronic media, a digitized version of the same (scan), an indication of the email or physical address you designate for notifications and a contact telephone number.

Within a maximum period of twenty days from the date of receipt of your revocation request, we will give you an answer on the origin of your revocation using means of e-mail through the e-mail address you have indicated in the request itself or by sending a letter to the physical address you have indicated for such purposes.

We make it clear that it is the Federal Institute of Access to Information and Protection of Personal Data who is responsible for ensuring their rights ARCO and responsible for regulating and verifying compliance with the Act.

 

MODIFICATIONS TO THIS PRIVACY NOTICE

We reserve the right to modify or update this privacy notice at any time.

The modifications that are made will be made available to the public through the following means: via our websites via email to the most recent address, we have for you or personally through our managers at the time of going to any of our facilities.

 

INFORMATION ON THE INTERNET

We inform you that when you access our websites, we receive information regarding your cookies* (term defined below in the Definitions section) and web beacons* (term defined below in the Definitions section) to obtain information such as your browser type and operating system, the Internet pages you have recently visited, the links you have recently followed, the IP address of your computer, the site you closed before entering our Internet portal. All information that VIAJES ANITA DUBAI collects from the User will be treated with absolute confidentiality by the applicable legal provisions. The use of cookies will not be used to identify users, except in cases where possible fraudulent activities are investigated.

 

DEFINITIONS OF THE PRIVACY NOTICE

Further, the following is understood as follows:

I.- *Cookies. – These are text files that are automatically downloaded and stored in the hard disk of the user’s computer equipment when navigating in a specific page or Internet portal, which allow the Internet server to store certain data, among them, preferred pages of visualization on Internet, and passwords.

II.- *Days. – By disposition of Article 3° in its fraction VII of the Federal Law of Protection of Personal Data in Possession of the Individuals the terms and times stipulated in days, will be counted in working days.

III.- *ARCO Rights. – These are the Rights of Access, Rectification, Cancellation, and Opposition, enshrined in the Law that by its acronym form said word.

IV.- *Law. – To refer to the Federal Law for the Protection of Personal Data in Possession of Individuals.

V.- *Web beacons. -Images inserted in Internet pages or portals, as well as in e-mails and that among others can store information of the user’s IP address, interaction time in the websites, among others.

 

 

SECURITY

At the time of hiring a service or purchasing a product online, bank details will be requested for which we are committed to providing security and confidentiality of the data provided to us, for this, we have a secure server under the SSL protocol (Secure Socket Layer) so that the information sent to us is transmitted encrypted to ensure their protection. When you are on a VIAJES ANITA DUBAI website and are asked for personal information, you will share the information only with VIAJES ANITA DUBAI unless otherwise specified.

VIAJES ANITA DUBAI will not share confidential information with third parties, except with your express permission or when authorized by court order or as otherwise authorized and specified by law.

VIAJES ANITA DUBAI does not sell or rent information about its Users or Customers. VIAJES ANITA DUBAI may disseminate aggregate statistics of users, for example, the percentage of users who are male or female, or of legal age, to describe our services or products and for lawful purposes in the cases specified by law.

 

 

ACCEPTANCE OF THE TERMS

If you use the services on any of the websites owned by VIAJES ANITA DUBAI means that you have read, understood and agreed to the above terms. If you do not agree with them, you should not provide any personal information or use the services of  VIAJES ANITA DUBAI sites. By visiting VIAJES ANITA DUBAI Web sites, you are accepting the practices described in this Privacy Notice. VIAJES ANITA DUBAI greatly respects the privacy of each user.

 

TACIT CONSENT, IN TERMS OF ARTICLE EIGHT OF THE LAW.

If you wish to object to the processing of your personal data by the provisions of this privacy notice, you must send your refusal in writing in Spanish language providing your Name(s), Surname(s), address to receive notifications in this case, as well as attach a simple copy of your official identification or electronic media digitized version (scan) to the following email address customerservice@travelhype.net.

 

APPLICABLE LAWS AND JURISDICTION

For the interpretation, compliance, and execution of these Terms and Conditions of Use and Privacy, the User agrees that the Federal laws of the United Mexican States shall be applicable and the courts of Mexico City, Federal District shall have jurisdiction, expressly waiving any other jurisdiction that may correspond to them due to their present or future domiciles or for any other reason.

 

RESTRICTIONS OF USE

The user shall not post or transmit through VIAJES ANITA DUBAI websites any material that violates or infringes in any way the rights of others, that is unlawful, threatening, abusive, defamatory of privacy or publicity rights, rude, obscene, profane, otherwise objectionable, encourages conduct that constitutes a criminal offense, creates any civil liability or otherwise violates any law.

VIAJES ANITA DUBAI websites contain material protected by copyrights, trademarks, and other commercial rights, including without limitation, text, software, photographs, videos, graphics, music, and sounds. The content of the VIAJES ANITA DUBAI websites is protected by the copyright laws of the United Mexican States.

The user shall not upload, submit or otherwise make available on the VIAJES ANITA DUBAI Web sites any material protected by copyright, trademark or another proprietary right without the express consent of the owner of the copyright, trademark, or another proprietary right, is that the responsibility for determining whether the material is not protected by copyright shall be solely the responsibility of the user.

 

Company Information.

E-Mail:
info@viajesanitadubai.com

Address:
M40, Al Sharif Building, Dubai – United Arab Emirates